I understand that unexpected events happen occasionally. It is my desire to be effective and fair to all clients and have enacted the following policies:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. I keep limited hours and it is often difficult to schedule an appointment. If you are unable to give 24 hours advance notice you will be charged for the full amount of the appointment. This amount must be paid prior to your next scheduled appointment. So long as 24 hours notice is given there is no charge.
No shows: Anyone who either forgets or consciously chooses to miss their appointment for whatever reason will be considered a “no show”. They will be charged for their missed appointment.
Late arrivals: if you arrive late for your session it may be shortened in order to accommodate others who have appointments following yours. I do not typically schedule back to back appointments, but sometimes it happens. Regardless of the length of the
massage you will be responsible for the full cost of the session.
Services are scheduled by appointment only. I will only accept same day
appointments from established clients. In order to schedule an appointment you must first speak with me over the telephone to discuss your goals and understanding of the massage session. I reserve the right to refuse services to anyone.
I am a professional massage therapist, licensed by the Commonwealth of Massachusetts. As such I am governed by a specific set of ethics which cover appropriate behavior during the massage session. I will abide by these ethics and expect you to do the same.
In an effort to maintain a healthy environment, and a healthy therapist, I ask that if you are sick, including any of the following or have the onset of symptoms you reschedule your appointment. If you do arrive with symptoms of an illness you will be asked to reschedule.
● Chicken Pox
● Conjunctivitis (pink eye)
● Head Lice
● Bed Bugs
● Influenza (flu)